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IT computer في الكويت
طلب توظيف في شركة الواوان للتجارة العامة
الاسم: حنا المعصراني
رقم الهاتف:
البريد الالكتروني: [email protected]

It’s an honor for me to introduce this C.V. with my personal information to apply to work in your group as an employee contributing in the development of this corporation.

Personal Information

Name : Hanna Nicola Hanna El Masarani
Nationality : Palestinian
Date of Birth : 14/10/1979
Place of Birth : Kuwait
Sex : Male
Marital Status : Married
Residence : Transferable

Contact Details

Address : Salmiya – Block 11 – Abdullah Al Fadallah St. – Building 57 – Flat 4
Tel : +965-25639014
Mob : +965-65999714 - +965-66812363
Email : [email protected]

Objective

Work in a challenging environment in a business company or organization in the Computer & network field, maintenance, sales, fundraising or training where I can utilize my capabilities to advance in my career.
I am self-motivated, ambitious and eager to learn. I am a responsible individual with strong communication skills and work ethics besides being creative, focused and highly determined. I am willing to take responsibility and work independently. At the same time, I can work well in teams.
Looking for both personal and professional growth makes me capable of working confidently under pressure. Being bilingual gives me the chance to function efficiently in both English and Arabic. My background and growing up experience has given me a deep insight in the culture and society together with a wider scope in the world of business.

Languages & Typing Skills

1. English : Excellent (Speaking – Reading – Writing - Typing)
2. Arabic : Excellent (Speaking – Reading – Writing - Typing)

Education

• High School Certificate: \" Al Shaheen Ahliya Secondary School \" 3 Secondary (July - 1996)
• A+ Diploma Course \"New Horizons Computer Learning Center. ( October –TO July 2000)
• Kuwait University Center for Community Service and Continuing Education (October To November – 1999)
• Toshiba TCE (2006 )

Computer Skills

• WINDOWS ( 98 , ME , 2000 , NT , XP , Windows Vista ,Windows 7 , Windows 8 , 2000 advance server 2003)
• Internet Search , Websites (ADVANCED)
• Hardware Support
• System Configuration
• IBM PC Assemble
• Compaq Trouble Shooting
• System Upgrading
• Diagnosis of IBM pc, Printers, Scanner, etc.
• Point of Sale
• Toshiba Trouble Shooting
• Network Support
• Internet Sharing
• Networking Sharing
• Internet Setup and Proxy Setting
• Configure Wireless Router, Repeater, and Access point.

Additional Experience

• Knowledge of computer Assembling Troubleshooting, Installation & configuration of various software’s, peripheral devices , maintain hardware and software and System upgrading.
• Handle jobs like mailing and filing, telephone operator, which showed me the importance of communication skills.
• Can handle job work in software packages like excel, word …etc.
• Provide technical assistance, direction and training to the user base, related computer software and hard ware problems.
• Perform backups of servers and data storage components.
• Participate in the ongoing design and implementation of technology to support the business objective of the organization.
• Supervise and direct IT Department in the prioritization scheduling and performing support functions related to security storage technology, networking, hardware, email, database, operating systems, applications, software, turnkey system etc.
• Recommend, schedule and perform software improvement, upgrades and / or purchases.
• Technical department support.
• Managing users and groups.
• DSL Configurations Enterprise & Home & Offices
• Sharing, securing, and accessing files and folders.
• Physical network troubleshooting.
• Managing network environment.
• Using system policy and group policy.
• Installing and Configuring Routers Wired and Wireless.
• Have Experience in creating a Small business area network of 25 Workstations with Server connected using Switches.
• Working with Cisco based Routers & switches
• Microsoft Domain Admin.
• Responsible for diagnosing & resolving hardware, software & end users problems.
• Acting as the first point of contact for all IT & technical Requires.
• Developing the infrastructure and systems to meet the companies’ needs.
• Working within a TCP/IP network environment, including DHCP, DNS and Ethernet
• Involved in the rollout of software updates and patches.
• Investigate specialist and complex IT support issues.
• Communicating with third party technical specialists.
• Configuring and managing backup & restore procedures.
• Maintaining a wide range of computer hardware and software programmer’s.
• Identifying & reporting on the budgetary implications of IT projects and upgrades.
• Provide secondary support for LAN administration.
• Responsible for allocating work to junior staff and induction training for new staff.
• Deploying new hardware, server backups & evaluating new software & security risks.
• In-depth knowledge of Microsoft Windows client operating systems, XP, Vista ,7,8 & Microsoft Office up to Office 2013.
• Physically fit & able to lift IT equipment, crawl under desks to access cabling etc.
• Experience of problem resolution & quality assurance procedures.
• Able to communicate complex IT issues to suppliers and non-technical staff.
• Ability to work well in a team environment.
• IT security experience including anti-virus / malware, encryption deployment.
• Experience of web content management system

Work Experience

Anwar Al Ayoub General Trading & Cont ( AAA Housing Co.)
From 24.11.2007 to present.
Position: IT Manager

• Managing a team of technical staff.
• Strengthening the IT infrastructure through to implementing new technologies.
• Responsible for hardware and software installation, maintenance and repair.
• Performing routine audits of systems and software.
• Manage the IT budgets and expenditure on hardware and software.
• Developing & maintaining the company IT systems, software and databases.
• Recommending and implementing improvements and efficiencies.
• Having excellent time management, confidentiality & communication skills.
• Management of server software and associated backup routines.
• To evaluate, test, advise, train and support I.T. related projects.
• Procurement of IT hardware, software and maintenance products & services.
• Maintaining documentation of changes regarding users, functions & systems.
• Managing the internal & hosted network infrastructure including: firewalls,
• Servers, switches and telephony for our properties.

Arabian Business Machines Co.
FROM 11.6.2005 TO 22\\11\\2007
Position: Chief Receptionist
• Confers with Customers by phone or in person to receive orders for installation turn- on, or other services, computers contract forms, determines charges for service requested and collects deposits solicits sale of new or additional utility services, resolves billing or service complaints .fixing and replace all damages parts in notebook’s.

Al Mulla National Computer Co.
From 1.12.2000 to 1.06.2005
Position: Service Manager

• Handel all the calls of maintenance indoor & out door, assigning work orders to our team.
• Installing, configuration, Termination, numbering, trunking and testing of new network for Buildings, offices, villas, home.
• Assemble ,repair , troubleshooting – notebook’s & PC’s

Genius Computer Est.
From 1.07.1999 to 30.11.2000
Position: Work Shop Supervisor

• Selling new computers , maintain , assemble ,repair , troubleshooting – notebooks & PC’s

New Site Computer Est.
From 1.3.1999 to 15.6.1999
Position: Computer technician

• Assembling & upgrade PC’s, configure printer, scanners. Format, selling spare parts and Accessories.

Hobbies

• Swimming
• Reading
• Gym.

Reference

• Hilda Avakian - +965-98033144
Email: [email protected]



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