PERSONAL DETAILS • Date of Birth:8th Aug 1976 • Natio

وظائف الكويت

PERSONAL DETAILS • Date of Birth:8th Aug 1976 • Natio في الكويت

طلب توظيف في أصباغ نور الكويت
الاسم: mahmoud hani ramadan
رقم الهاتف:
البريد الالكتروني: [email protected]

PERSONAL DETAILS
• Date of Birth:8th Aug 1976
• Nationality:Syrian
• Status: Married, 2 Kids.
• Residential : +965 23721603
• Mobile : +965 99556572
• Email : [email protected]

OBJECTIVE
To work in a well known organization that offers potential growth and where I can contribute and assist the working team in achieving the company’s goals and continuous growth to success.
EDUCATION
1stYear University of Law (Damascus)
High school – Khalifa Al Jerri (Kuwait)
PROFESSIONAL EXPERIENCE
Al Seef Hospital (2012 – Present)
Customer Service,Patients & VIP Relations
• Guide patients to different clinics in the hospital.
• Deal with VIP patient & Arrange their appointments and visits.
• Handel all customers inquiries & Complaints forwarded via call center, direct patients and customer service department.
• Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
• Explain policies, procedures, or services to patients using medical or administrative knowledge
• Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.
• Collect and report data on topics such as patient encounters and inter-institutional problems, making recommendations for change when appropriate.

The Electronics Club (2005 – 2012)
Assistant Manager
• Responsiblefor the orders, stocksand merchandise products.
• Ensure prompt reconciliation ofthe store cash and paper work.
• Maintain a high and continuous customer service level.
• Promote new products to customers.
The Video Club Company (2000 – 2005)
Sales officer
• Provide high standard of customer services face to face.
• Ability to understand &meet the customer needs efficiently.
• Responsible for the stock controls.
• Handling the daily Cash for the shop and balancing with the bank company account.
Al Sheryan Company (1998 – 2000)
Sales Customer Representative
• Help and explain to the customer the products and benefits.
• Generate the daily sales report and send it to the management.
• Dealing with wide range of customers those are having different cultures, gender and ages.
SKILLS
Computer, Software (Microsoft Office)& Internet
Completed the following trainings:
• Sales &Telephone Techniques
• Basic Life and Support
• Fire Simulations & First AID
• Advanced Selling Skills
• Customers Service
Excellent Communication Skills in Arabic & English
ADVANTAGES
• Transferable Residency
• Valid Kuwaiti driving license and car
REFERENCES
References